Telephoning

Message Pad

For : Miss Somrudee Thai-Silk Manager

Caller : Miss Aunchana

Phone number : 0802331408

Time of call : 03.00 P.M.

Company : Thai – silk shop in Ratchaburi

Product

Promotion
Information
Service Center






A : Hello Thai silk company. May I help you?
B : Yes, I want to speak with information for decision to do business together.
A : Yes, I'm I-rin information service customer. What information about Thai silk do you want to know.
B : I want to know about promotion and discount for sale?
A : Now we have promotion bye 1 get 1 free to reward customers. Silk quality and new design. If you order 5 pieces or more will be discounted 5 % and free delivery at the distance of 30 kg..
B : Umm. Ok
A : What's your name?
B : I'm kanokkan.
A : Miss kanokkan. Thank you for calling. I think we will do business together.
B : No problem thank you.









A : Hello!! Thai-silk company. May I help you?
B : I've big problem. Thai-silk is not complete. Silk lacking. I want to speak with miss I-rin now!!
A : Cool down!! What's problem?
B : Last week I ordered the silk to 5 dozen, but I have not been completed. Silk lacking, transportation delays and employee misconduct.
A : we're very sorry. We give you 2 pieces free, special discount and sent the new employee. Are you ok?
B : It's up to you. But silk must be with in 2 days.
A : We're agreed. We will do as we say.
B : Thank you.
A : So sorry again. Thank you.

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